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In the past few years, ResortCom has refocused its vision and growth strategy. In
that process, the senior management team redefined clearly the five-year growth
target and strategy outline to achieve that growth target.
This plan was built around a shift in growth strategies and a reassessment of current
assets and their values to that growth. The Company has determined to not focus
solely on new client growth, but instead to develop more consumer products that
are needed for our clients’ and their customers (the timeshare owner base). ResortCom
has access (directly and indirectly) to 250,000 timeshare owners, in addition to
many more general travelers. Thus, the Company is taking that volume buying power
and creating needed products to help provide a higher level of service for both
those customers and our clients. It is through this re-focus that a roadmap for
this plan has been created.
In addition, ResortCom has successfully provided a complete system and business
process integration platform (regardless of who does the work) for the entire life
cycle of the timeshare or fractional customer. This platform now allows all stakeholders
and service providers much needed efficiencies and, more importantly, the ability
to now deliver a much higher consistent level of customer service.
In the form of new business, ResortCom is also pursuing strategic partner growth
relationships in either new markets, new products or niches that compliment the
core competency and business of ResortCom. In addition, ResortCom has restructured
its internal operations and executive management team to have more autonomy and
independent growth goals.
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