ResortCom International’s technology platform is state-of-the-art, designed with our industry partner’s needs in mind.

Our custom developed systems benefit developers, HOAs and members by

• Providing easy to use, secure access to your vital information.
• Letting us write whatever type of reports you need.
• Giving us the flexibility to make modifications to adapt our system to client-specific business processes, and ever-changing requirements in our industry – not the other way around.
• Allowing members to access their personal account information and make payments or make online reservations anytime, from anywhere.
• Our online knowledge base will answer a majority of repeat questions for your members and they can ask questions and track responses to their issues and requests with guaranteed response times.

Flexibility by Design

Our technology does not lock you into a one size fits all approach:

• We allow you to use your own branding and look & feel
• You can choose to use our platform on a Software as a Service basis – secure remote access allows your employees to work from anywhere at any time
• You can choose to let us service your members and report back to you transparently how we are doing
• Or you can pick and choose only the components you like from the ResortCom system and integrate seamlessly with any other applications you might use (such as property management systems or reservation systems).
• True State-of-the-art technology means:
  • An open, 3-Tier application running on the industry leading Oracle/Sun Solaris platform, guaranteeing performance and scalability. We will meet our client partner’s growth needs.
  • A 24/7/365 data center with a fully redundant infrastructure, ensuring up time and security – after all, we know resort operations never sleep!
  • A Web services architecture allowing for quick, cost-efficient integration using the emerging standard of XML.
  • An award winning Customer Experience Management System, seamlessly integrated, making sure that no member questions ever fall through the cracks.

Awards:

• 2006 CRM Magazine Implementation of the Year Award for Most Integrated Agent Desktop
• 2002 Ardy Gold Award