Reservation Services

Services

Reservation services for club operations
Multi-lingual Reservation Contact Center for Vacation Clubs, Associations and Resorts
Club Services
Owner and Hotel Rental Programs
Yield Management Experts
Points Program Implementation
Platinum Concierge Services for Luxury Properties
Travel Escapes! Club™ - A Premium Members Only Travel Club

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Results & Benefits

Our sales and customer experience oriented approach has yielded excellent results: for one of our largest clients we are producing over $1 Million USD in additional revenue per month in up-sell

ResortCom has combined effective yield management with strong rental solutions to its resort clients. Programs are designed to fill developer owned, HOA unused and/or owner rental program inventory. ResortCom will apply a comprehensive, yet cost effective, suite of superior technology, distribution strategies, and sales and marketing tools to maximize ADR’s and occupancies to enhance the profitability of our clients.
Reservation Platform Features

The guiding design principle for ResortCom’s reservation module was ease of use, helping reduce required training time and enhancing focus on process and experience delivery rather than technology. Due to the diverse clients currently serviced through the solution, the platform is inherently flexible and scalable, handling close to a million reservation transactions per year.

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Platform Features

5 Step reservation wizard for ease of use
Flexible reservations rule engine for process control
Points Reservation and management
Activities and room Up-sell
GDS integration for air and hotel
Online Reservations
Yield Management

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